ASR News
781-861-6680
Call Center Insider – The inside source for the latest news,
solutions and case studies within the specialized customer-interaction
community, including highlights from Call Center Magazine.
Call Center Management Review – A monthly journal providing
cutting-edge strategies on managing a call center to maximize customer
satisfaction and relationships.
Call
Center News Service Newsletter
An online newsletter about Call Centers, Telecom, and Customer Service
Call Center News Service
335 Court Street
Suite 114
Brooklyn, NY 11231 USA
718-788-7712
Fax 718-788-6220
E-mail info@callcenternews.com
ConTech Insider – This eNewsletter provides links to the latest
news, market analysis and product reviews from the advanced voice/data
convergence industry.
Cyber M@rketing Services www.crmxchange.com
QueueTips – ICMI's popular twice-monthly question-and-answer
forum where call center professionals can research answers to any call
center problem, issue or concern.
Telecommunications
Reports
1-800-822-6338
(202) 842-0520
customerservice@tr.com
The
Agent Development Insider – This is resource that specifically
focuses on coordinated Call-Center business practices that shave costs
off each step of the labor process.
The
Speech Tech Insider is a monthly inside look at the tools,
techniques and market trends impacting the rapidly developing speech
recognition arena.
VAR
Business
CMP Media Inc.
600 Community Dr.
Manhasset, N.Y. 11030
(516) 562-5000
Add a listing or update your current listing |
