Featured listing:
Strategic Contact www.strategiccontact.com
Strategic Contact focuses on helping clients define and execute call center
strategy including technology strategy and planning, contact center/operations strategy
and improvement planning.
Vanguard Communications
www.vanguard.net
an excellent source for contact center planning and design
including technology, process and operations design, IVR scripting and menu design, call
center and customer contact strategy assessments.
The Ace Global Services Limited www.aceglobalservices.com
AchieveGlobal www.achieveglobal.com
ACOTEL www.acotelsa.com
Adams Six Sigma www.adamssixsigma.com
Advanced Contact Centre Solutions www.accs-consulting.com
ALLTEL www.alltel.com
AMS Telecommunications Industry Group www.amsinc.com
Accenture www.accenture.com
Andrew Wetzler & Associates Telemarketing Resource www.telesales.com
Angelex Technologies, Inc. www.angelextech.com
Arial International, LLC. www.arialinternational.com
Aspect www.aspect.com
Atreus Systems www.atreus-systems.com
Back Office Support Services IT www.boss-it.com
Banks&Dean www.banksanddean.com
Bell Canada, Contact Centre Solutions www.bell.ca/ccsolutions
Blue Hammock www.bluehammock.com
Blue Sky Consulting www.blue-sky.co.uk
Bravo Consulting AS www.bravo.as
(Norwegian)
The Bothwell Group www.bothwellgroup.com
CallCenterDepot.com www.callcenterdepot.com
Call Centre Managers Forum, The www.callcentres.com.au
Cambridge Technology Partners www.ctp.com
Carnegie Group www.logica.com/cgi
Catalyst IT Partners www.catalyst-it.co.uk
CEISEC www.ceisec.com
CGI International www.cgi.ca
Checkmate www.checkmate.com
Concentric Enterprises, Inc. www.concentricenterprises.com
Connextions.net www.connextions.net
Contact
Center Professionals, Inc. www.ContactCenterPro.com
Contact Management Solutions www.contactmgtsolutions.com
Contign www.contign.com
CSP www.cspme.com
Curtis Barry & Co. www.fcbco.com
CustomerCentric Consulting www.customer-centric.biz
Customer Service Works www.customerserviceworks.com
Customer Solutions Group LLC www.customersolutions.net
The DeGarmo Group, Inc. www.degarmogroup.com
The Delphi Group www.delphigroup.com
Dennis L Davis 24 Hour Technical Support
http://mildreddavis.topcities.com
de Poel Consulting Ltd www.depoelconsulting.com
Destination Excellence Inc. www.destex.com
DevelopAll Inc. www.DevelopAll.com
Dial Interactive www.dialinteractive.com
eForte Systems,Inc www.efortesys.com
e-multiservices www.e-multiservices.com
Energy Enterprises energyenterprises.com
Enterprise Integration Group www.eiginc.com
Frost & Sullivan www.frost.com
Futuresoft India www.futuresoftindia.com
Hawk Consulting Inc. www.hawkconsultinginc.com
Hunza Technologies www.hunzatech.com
ICCC www.iccc.dk
IMA www.ima-inc.com
Intelegy Corporation www.intelegy.com
International
Customer Management Institute
www.icmi.com
ISC www.isc.com/index.cfm
Kathy Sisk Enterprises, Inc. www.kathysiskenterprises.com
Ketch Consulting www.ketch.ca
Kramer & Associates www.kramerandassociates.com
KSI Corporation www.ksi-corp.com
Lieber & Associates www.LieberAndAssociates.com
Lucent Technologies www.lucent.com
Netlert
Communications www.netlert.com
Network Data Systems www.network-data.com
Network Programs
www.networkprograms.com
Nice Systems www.nice.com
Nortel www.nortel.com
Oetting & Company www.oetting.com
Online Customer Care www.olccinc.com
Omega www.omega-performance.com
One-to-One Service.com www.1to1service.com
OnQueue Consulting www.onqueueconsulting.com
OutSell, Inc. www.outselltraining.com
Oxyura Group
www.oxyura.com
Pass Consulting Group www.pass-consulting.com
Phone for Success http://www.consultants-mall.com/phone.htm
The Primas Group www.primas.net
RecognizingYOU www.recognizingyou.com
ROI Teleservicing, Inc. www.teleservicing.com
Roots Infocomm Ltd. (ROOTS) www.rootssoft.net
RSA Teleservices Inc. www.rsateleservices.com
Savage and Greene www.savageandgreene.com
Six Sigma www.6sigma.com
SoftPlus www.softplus.com
SSDS, Inc. www.ssds.com
Stealth Network Communications www.Stealthnetwork.com
Stinson Design Group www.stinsondesign.com
Strategic e-Business Solutions, Inc. www.sebsolutions.com
Syntellect www.syntellect.com
Tamer Partners www.tamerpartners.com
The Taylor Reach Group, Inc. http://www.thetaylorreachgroup.com/
Tefen www.tefen.com
Teleconcepts Consulting Inc. www.teleconceptsconsulting.com
Telesales Services LLC www.telesalesservices.com
Unisys www.unisys.com
United Thinking Corporation www.united-thinking.com
Up-Zeon Inc www.upzeon.8m.com
William Steinberg Consultants Inc. www.notjustsurveys.com
360 CRM Consulting
www.360CRM.net
ACD Design Consultants
AG Smith Training and Consulting
www.agsmithconsulting.com/callcenter.htm
Help Desk Consultants
Help
Desk Solutions
www.helpdesksolutions.com
National TechTeam www.techteam.com
Project Management Consultants
AG Smith Training and Consulting
www.agsmithconsulting.com/callcenter.htm
Staffing and Hiring Consultants
Bigby Havis & Associates www.bigby.com/callcenters.htm
McKee Motivation www.phonedamentals.com/hiring_telesales.htm
Systems Integration Consultants
Cap Gemini
www.capgemini.com
Workforce Management Consultants
Marketlink www.marketlink.hu/solution.htm
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